FAQs
May I bring a friend or family member to WildWood with me?
Guests are permitted in the facility during our staffed hours and are required to purchase a $10 day pass. Bringing unauthorized guests into the facility after hours may result in termination of your membership. Children under the age of 12 years old are restricted to the lobby area.
How can I pay for my membership?
To sign-up for a new membership or reactivate a previous membership, please stop by the front desk during our staffed hours. Memberships then auto-renew on the 1st of each month by charging your credit card or bank account.
Can someone show me how to use the equipment?
Our staff is happy to assist you in operating the equipment. Personal training sessions are also available for more comprehensive guidance. Please also view our video tutorials, which are available to all members, for a short explanation and demonstration on proper use of each piece of equipment on our main level.
How do I cancel my membership?
Please call or stop by the front desk at least 5 business days before the 1st of the month to cancel your membership. Refunds will not be issued after the monthly auto-pay has been charged.
How do I sign up to take a fitness class?
Sign-up is not required to take a fitness class. Just show up to our fitness room a few minutes before the start time! See our monthly fitness class schedule on our Classes tab or pick up a copy at the front desk.
Should I be aware of any rules or policies?
We want your gym experience to be everything you expect! So here are a few reminders to help make your gym time easy and enjoyable:
Your monthly membership automatically renews on the 1st of each month. To cancel your membership, you must notify us 5 days prior to the end of the month. Refunds will not be issued once the automatic payment has occurred.
Do not let anyone in the building after hours, even if they have an access card or you think they are a member. Your membership may be terminated as a result!
Scan your card upon entering and exiting the building, even when we are open.
Bring a clean pair of gym shoes to wear to help us keep the gym clean.
Do not drop weights.
Be considerate of others and wear headphones for your music.
Lockers are to be used while you are in the building. Take all locks and personal belongings with you when you leave for the day.
For their safety and the safety of others, children under the age of 12 are restricted to the lobby area.
The use of chalk is not permitted.